Refunds Policy - Love-init

Returns/Refunds Policy for Love-Init Ltd

We endeavour to dispatch your products as ordered but occasionally damages or shortages may occur. For damaged goods or shortages the following returns and refunds policy applies:

- - - - IMPORTANT: Before returning damaged or faulty goods we request that you contact us.
        Telephone: 07495744151
        Email: shop@love-init.co.uk
        Write: Love Init Ltd, 429b Roman Rd, Bow, London, E3 5LX
      - All damages must be reported to the carrier immediately.
      - All damages or shortages must be reported to us within 24 hours of receipt of goods.
      - All packaging must be retained to enable a full investigation to take place. Please ensure that your delivery docket is signed “damaged on arrival”.
      - We cannot be held liable for orders shipped in good faith to an incorrect address due to wrong details having been entered on your registration form.
      - When reporting any damages or missing product then photographs must be provided as supporting evidence.
      - If your shipment arrives with damage to the packaging (outer boxes / pallet / pallet wrap) photographs must be provided as supporting evidence.